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| General Conditions of Sale |
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The online site 'Esopolis' has been created by the company 'MDSoft' , which is the operator of this site. Any order taking under a product appearing in the online store's website 'Esopolis' requires prior consultation of these terms and conditions of sale.
Accordingly, the consumer agrees to be fully informed of the fact that his agreement on the content of these terms and conditions does not require the handwritten signature of this document, to the extent that the customer wishes to order online products presented in the framework of the shop Web site. The consumer has the power to save or publish the present conditions, given that both the backup as the edition of this document are his sole responsibility. The consumer, before his order, said that the acquisition of these products is not directly related to his professional activity, their acquisition being reserved for personal use on his part. As a consumer, the customer thus has specific duties, to be challenged in the event that the goods or services obtained through the Web site would have actually related to his professional activity.
The online shop set up by 'Esopolis' in the context of the website lists the following information:
1. Legal notice permitting precise identification of the company 'Esopolis'
2. Presentation of the essential characteristics of goods proposed
3. Stated in Euros, Sterling Pounds, US Dollars the price of goods, as well as, where appropriate, delivery charges
4. Specifying the arrangements for payment, delivery or performance
5. The existence of a right of withdrawal
6. The validity of the offer or the price
7. The conditions of termination of the contract when it is for an indefinite period or for a period exceeding one year
8. All this information is presented in English language. The consumer claims to have full legal capacity to enable it to undertake under these conditions
Item 1: Entire
These general terms express the entirety of the obligations of the parties. In this sense, the consumer is considered to accept without reservation all the provisions set out in these terms and conditions. No general or specific condition contained in documents sent or given by the consumer will be able to be integrated into present, since these documents are incompatible with these terms and conditions.
Article 2: Subject:
These conditions are intended to define the rights and obligations of the parties in connection with the online sale of goods and services offered by 'Esopolis' to the consumer.
Article 3: Contractual documents
This contract is formed by the following contractual documents, presented by decreasing hierarchical order: these general conditions, the purchase order. In case of conflict between the provisions contained in the documents of different row, the provisions of the above document will prevail.
Article 4: Entry into force - duration
The present general conditions come into force on the date of signature of the purchase order. These general conditions are concluded for the time necessary for the provision of goods and services purchased, until the expiry of the safeguards owed by the company 'Esopolis' .
Article 5: Electronic Signature
The "double click" of the consumer under the purchase order is an electronic signature that has, among the parties, the same value as a handwritten signature.
Article 6: Order Confirmation
Contractual information will be subject to confirmation by e-mail at the latest at the time of delivery or, at the address given by the consumer in the purchase order.
Item 7: Proof of the transaction
The computerized registers, stored in the computer systems of society 'Esopolis' in conditions of reasonable safety, will be considered as proof of communications, orders and payments between the parties. The filing of purchase orders and invoices is done on a reliable and durable support can be produced as evidence.
Article 8: Product Information
8-a: The company 'Esopolis' present on its Web site products to sell with the characteristics necessary to fulfill the law of 13/07/1991 on trade practices, which provides for the possibility for the potential consumer to know before the final order of the essential features of the products they wish to buy.
8-b: The offers presented by the company 'Esopolis' are valid only within the limits of available stocks.
Article 9: Price
Prices are quoted in Euros, Sterling pounds or US Dollars and are valid only at the date of dispatch of the purchase order by the consumer. They do not include delivery charges, in addition, indicated before the checkout. The prices reflect the V.A.T. Applicable on the date of the order and any change in the VAT rate applicable Will be automatically passed on to the prices of the online store. The payment of the full price must be carried out when ordering. At no time payments may not be considered as down payments or installments.
Article 10: Payment
To regulate his order, the consumer has, at its option, for all modes of payment mentioned in the order form. The consumer guarantees to the company 'Esopolis' it has the necessary authorizations to use the method of payment chosen by him, during validation of the order form. The company 'Esopolis' reserves the right to suspend any order management and delivery if they are refused permission to pay by credit card from the agencies officially accredited or if of non-payment. The company 'Esopolis' reserves the right to refuse to perform a delivery or to honor an order from a consumer who has not paid wholly or partially, a previous command or has a payment was under administration. The order will be valid only after receipt and verification services through our payment in due form.
Article 11: Availability of products
The command will be executed no later than 10 opendays from the day following that on which the company has received customer's payment. In the event of unavailability of product ordered, in particular because of our suppliers, the consumer will be informed as soon as possible and will have the opportunity to cancel the order. The consumer will then have the option of requesting either back money paid within 30 days of their payment or the exchange of the product.
Article 12: Delivery Terms
The products are delivered to the address provided by the consumer on the purchase order. The consumer is required to check the status of the packaging of the goods for delivery and reporting damage due to the carrier on the delivery, and to the company 'Esopolis' , in a week. As regards the expedition, we are working mainly with Post. To minimize transportation costs, all products of low and moderate congestion are shipped by the postal service. However, it may, as in any expedition, there may be a delay in delivery or that the product goes missing. In the event of unreasonable delay in delivery, we ask you to tell us about the delay in calling us by phone or by sending us an email. Then we will contact the Post Office to launch an investigation. It can last up to 21 days from the date of commencement of the investigation. If during this period the product is recovered, it will be forwarded immediately to your home (the majority of cases). But if the product is not found at the end of 21 days of investigation, the Post considers the package as lost. It was only at this point that we can send a replacement product, at our expense. If the products ordered are no longer available at that time, we will refund the amount of the products concerned by the loss of the carrier. If the products were still available, but had changed prices on the site, we apply the new sale price, either by check reimbursing you for the difference, either by requesting a cheque about this price differential. We disclaim any responsibility for the longer delays in delivery because of the carrier, particularly in the event of loss of goods or to strike.
Article 13: Problems of delivery because of the carrier
Any discrepancies regarding delivery (damage, missing product compared to slip, damaged package, products broken?), Must be communicated to us by e-mail. The consumer will have parallel confirm this anomaly by sending in the two (2) business days following the date of delivery a registered letter outlining the claims to :
Esopolis
Customer Service,
Rue Léandre Legros, 39
B5020 FLAWINNE - BELGIUM
Article 14: Errors of delivery
14 - a: The consumer must introduce to society 'Esopolis' on the day of delivery or at the latest the first business day following the delivery, any claim of error of delivery and / or non-compliant products in kind or in quality compared to the indications listed on the order form. Complaints made beyond this time will be rejected.
14-b: The formulation of this claim with the company 'Esopolis' can be made: - primarily by phone at +32 / 81.73.85.79 Monday through Friday from 9 am to 12 pm -- by logging in to our website in the "follow your order" where, after entering your customer identification, you can ask your question through the menu contact us specifying the reference of the order.
14-c: Any complaint not carried out in the rules defined above and within the time limits could not be taken into account and will release the company 'Esopolis' of any responsibility with respect to the consumer.
14-d: upon receipt of the claim, the company 'Esopolis' assign a number of exchange of the product (s) (s) concerned and will communicate by e-mail, fax or phone to the consumer. The exchange of a product can take place only after the award to the consumer of a number of exchange in accordance with the approach outlined above.
14-e: In case of misdelivery or exchange any product to exchange or refund must be returned to the company 'Esopolis' as a whole and in its packaging d 'origin, recommended at the following address:
Esopolis
Customer Service
Rue Léandre Legros, 39
B5020 FLAWINNE - BELGIUM
To be accepted, any return must be reported in advance to the customer service of society 'Esopolis' .
The shipping costs are borne by society 'Esopolis' , except in cases where it would prove that the product does not correspond to the declaration of origin made by consumers in the right of return.
Article 15: Warranty products
The provisions of these may deprive consumers of the legal guarantee which requires the professional salesman to guarantee against all the consequences of hidden defects in the goods sold. The consumer is expressly informed that the company 'Esopolis' exception is not the producer of the products presented in the context of the website. Accordingly, in case of damage to a person or property by a product defect, the only producer responsibility of the latter could be sought by the consumer, on the basis of information on the packaging of that product. The conditions and the warranty period producer are indicated on the products specification sheets. Given the frequency of renewal of components of the technical products, 'Esopolis' may, upon request, inform consumers of the availability of spare parts of the products offered and modalities for the possibly obtain.
Article 16: Right of withdrawal
The consumer has a period of 7 days to return, at his own expense, products do not suit him. This period from the day of delivery of the order of the consumer. If the time limit expires on a Saturday, Sunday or a holiday or in this present agreement to the next working day. Any return must be reported in advance with the customer service of society 'Esopolis' - as a priority by phone at +32 / 81.73.85.79 Monday through Friday from 9 to 12 am, -- by logging in to our website in the "follow your order" where, after entering your customer identification, you can get your order number. The product should be returned to Recommended 'Esopolis' Rue Léandre Legros 39, 5020 FLAWINNE - BELGIUM .
Products such as disks, CDs should not have unsealing, so that the consumer can exercise the right of withdrawal.
Only products will be incorporated as a whole returned, in their original packaging complete and intact, and in perfect condition for resale. Any product that has been damaged, or whose original packaging has been damaged, will not be refunded or exchanged.
This right of withdrawal is carried out without penalty, except for the cost of return. In the case of the exercise of the right of withdrawal, the consumer has the option of requesting either a refund of the amounts paid, or the exchange of the product. In the case of a trade, will return at the expense of the consumer.
In case of exercising the right of withdrawal, the company 'Esopolis' will make every effort to repay the consumer within 15 days. However, given the technical nature of the products sold, this period may be extended to 30 days, especially when the product needs a technical review (see products to be tested beforehand).
The consumer will then be reimbursed by recredit his bank account (secure transaction) if paid by credit card or cheque.
Article 17: Rights of use
The right to use software company 'Esopolis'
, As well as those distributed by it, the consumer is granted on a non-exclusive, non-transferable and personnel, in accordance with the Intellectual Property Code. However, the consumer has a right to reproduce exclusively for the establishment of a backup copy, when it is necessary to preserve the use of the software. In any event, the author of the software retains an ownership interest in his work, that the consumer agrees to comply.
Article 18: Force majeure
Neither side has failed to meet its contractual obligations, to the extent that their execution is delayed, hampered or prevented by an act of God or force majeure. Will be regarded as fortuitous force majeure or any facts or circumstances irresistible, outside parties, unpredictable, unavoidable, beyond the control of the parties and which could not be prevented by the latter, in spite of everything reasonably possible. The party affected by such circumstances will notify the other within ten working days after the date on which it will have been informed. Both sides will approach then, in one month, unless this is impossible due to force majeure, to examine the impact of the event and agree on the conditions under which the performance of the contract will continue. If the force majeure has a duration of more than three months, the present general conditions could be cancelled by the injured party. More specifically, are considered as force majeure or accidents, in addition to those usually used by the decisions of the courts and Belgian tribunals : blocking of means of transport, earthquakes, fires, storms, floods, lightning; stopping telecommunication networks or difficulties specific to the external telecommunications networks to customers.
Article 19: No partial validation
If one or more provisions of these terms and conditions are held to be invalid or declared such pursuant to a statute, regulation or as a result of a final decision of a competent court, the remaining provisions will remain in full force and their scope.
Article 20: No waiver
The fact that one party not to rely on a failure by the other party to any of the obligations under these terms and conditions shall be interpreted in the future as a waiver of the requirement involved.
Article 21: Title
In case of difficulty of interpretation between any of the titles appearing at the head of the clauses, and any of the clauses, the title will be declared non-existent.
Article 22: Law
These general conditions are subject to the Belgian law. This is true for the rules of funds as for the rules of form. In case of dispute or claim, the consumer will apply in priority to the company 'Esopolis' for an amicable solution. In a second step, and on appeal, the consumer may file a claim with the Tribunal de Namur in Belgium.
Article 23: Information Technology and Civil Liberties
The information is being requested to the consumer are required to treat his order and may be passed on to contractual partners of the company 'Esopolis' involved in the implementation of this order. Consumers can write to the company 'Esopolis' of which are within the terms and conditions contained within the website, to oppose such communication, or exercise their rights of access, rectification with respect to the information concerning him and contained in the files of the company 'Esopolis' , in the conditions provided for by law on the protection of privacy 08/12/1992 and its By-Laws.
Disclaimer:
The Law states that we have to offer these products as curiosity items only and can make no claims as to their effectiveness. The information presented here is from folklore, legend and our own experience. All known safety information about products has been given, but we cannot take responsibility for misuse. With regard to safety, none of the items should be taken internally (unless stated otherwise) and please keep all items away from children and animals. We presume people using our products and information to be in a state of good mental health, if you are not then please see a qualified doctor/psychiatrist to check whether our products and information are suitable for you. We shall have no liability or responsibility for any loss, damage or injury, caused or alleged to be caused directly or indirectly by our products or information.
We try our best make sure our product descriptions are as accurate as possible, however, we cannot assure that the product descriptions or any content of this site are error free.
Please Note: Unfortunately due to new FDA & Customs regulations, we cannot export herbs to the USA or Canada.
WARNING: All herbs are for ritual / spellcraft use only. They are not sold for any form or medicinal purpose and you cannot assume they are of a culinary grade and should not under any circumstances be ingested in any form or by any means.
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